SatisQuest® Profiler

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SatisQuest® Profiler

Measures customer satisfaction and loyalty and analyses the relevant drivers:

· The key satisfaction drivers
· Driver relevance from a target group perspective
· Own degree of fulfilment for these drivers
· and the degree of fulfilment amongst key competitors

USP of EUMARA SatisQuest® Profiler

· Loyalty index as a measure of customer loyalty
· Easy-to-understand diagram summarizing all the relevant findings
· Statements about key performance indicators such as overall satisfaction, repurchase, recommendation, etc.
· Specific recommendations for increasing the customer satisfaction and hence customer loyalty in the future.

Simply call or mail us at +49 - (0)6 81 - 7 93 03 - 30 oder contact@eumara.com